Legal Documents

TK10 Dev Privacy Policy – Our Commitment to Protecting Your Data

Tk10 dev takes your personal data with the utmost seriousness. This page clearly outlines what information is collected, how it is used, and how long it is retained.

Last Updated: 1 January 2026
SSL Encrypted Data Is Never Sold Written in Bengali GDPR Compliant
256-bit
SSL Encryption Standard
0%
Sale of Data to Third Parties
24/7
Security Monitoring
48 hours
Data Request Response Time
About This Policy
This privacy policy applies to all users of the tk10 dev website and mobile app. By using the platform, you are considered to have accepted this policy.
01

Introduction & Scope

Tk10 dev believes privacy is a fundamental right. The responsibility of safeguarding data for millions of users across Bangladesh is something we take very seriously. This Privacy Policy ("Policy") describes how tk10 dev collects your personal information, how it is used, and what measures are taken to protect it.

This policy applies to all of the following services: the tk10 dev website (tk10dev.com), Android and iOS mobile apps, live chat and email support systems, and any related services provided by tk10 dev.

This policy has been developed in accordance with international data protection standards. tk10 dev is committed to keeping your data secure and ensuring it is never used for unauthorized purposes without your consent.

02

What Information We Collect

Tk10 dev collects two types of information — what you voluntarily provide and what is automatically generated through your use of the platform.

Data Type Example Collection Point
Identity Information Name, date of birth, NID number Registration & KYC
Contact Information Phone number, email address Registration
Financial Information BKash/Nagad number, transaction history Payment Operations
Gaming Activity Betting history, wins and losses record While Using the Platform
Technical Information IP address, device information, browser Automatically
Location Data Country, city (approximate) At Login
Sensitive Data: tk10 dev never collects information relating to religion, political views, health, or sexual identity. If you are ever asked for such details, it is not coming from tk10 dev.
03

How We Collect Your Data

Tk10 dev collects information through a variety of methods. It is our policy to be fully transparent about each of these.

1
Information Provided Directly

You provide information directly when filling out the registration form, uploading KYC documents, making a deposit or withdrawal, or contacting customer support.

2
Automatic Collection

While you use the platform, your device information, IP address, and browsing behaviour are automatically collected via cookies, log files, and tracking technologies.

3
Third-Party Sources

Limited data may be received from payment providers (such as bKash, Nagad) and identity verification agencies, solely for verification purposes.

04

Purpose of Data Use

Tk10 dev uses your information solely for the specific purposes outlined below — never for anything beyond that.

  • Completing account registration and identity verification, and providing uninterrupted service on the platform.
  • Processing deposits, withdrawals, and transactions, and preventing financial fraud.
  • Complying with international AML (Anti-Money Laundering) and KYC regulations.
  • Providing customer support and handling complaints and dispute resolution.
  • Personalising your experience based on your preferences and showing you relevant offers.
  • Identifying and resolving technical issues on the platform and ensuring ongoing security.
  • Monitoring for unusual gaming behaviour as part of responsible gaming practices.
Marketing Communications
tk10 dev sends promotional emails or SMS only with your consent. You can withdraw this consent at any time from your account settings. Even after withdrawal, you will still receive essential account-related notifications.
05

Data Sharing & Disclosure

Tk10 dev never sells your personal data. However, in the limited circumstances listed below, certain information may be shared with third parties:

  • Payment Providers: Only the financial information strictly necessary to process transactions is shared with payment processors such as bKash, Nagad, and Rocket.
  • Identity Verification Services: As part of the KYC process, identity documents may be shared with approved verification agencies.
  • Legal Authorities: We may be required to disclose information as a legal obligation upon receiving a valid order from a court or regulatory authority.
  • Technology Service Providers: Limited data is shared with contracted technology partners for cloud hosting, cybersecurity, and analytics services; however, these parties are not permitted to use the data for their own purposes.
Contractual Safeguards: tk10 dev has strict confidentiality agreements in place with every party it shares data with. Third parties may only use this data for the specified purpose and are required to maintain the same standard of security.
06

Cookies & Tracking Technologies

Cookies are used on the tk10 dev website and app. Cookies are small files stored on your device that help improve your experience and maintain security.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent tk10 dev from functioning properly.

07

Data Retention & Deletion

Tk10 dev retains your data only for as long as necessary. Retention periods are determined by legal obligations and legitimate business needs.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after verification AML Policy
Gaming History 3 years after account closure Dispute Resolution
Technical Logs 90 days Security Monitoring
Marketing Preferences Until consent is withdrawn User Guidelines

Once a retention period expires, data is securely deleted or anonymised so that no individual can be identified from it.

08

Your Rights

As a tk10 dev user, you have important rights over your personal data. To exercise any of these rights, contact us at support@tk10dev.com.

09

Data Security Measures

Tk10 dev uses industry-leading technical and organizational measures to keep your data secure.

  • All data in transit is protected with 256-bit SSL/TLS encryption, and stored data is encrypted at rest as well.
  • Two-factor authentication (2FA) is available to secure your account and is strongly recommended.
  • The tk10 dev security team monitors the system around the clock, 24/7, for any unusual activity.
  • A full security audit is conducted every year by independent third-party cybersecurity experts.
  • Only authorized personnel are granted limited access to user data, strictly on a need-to-know basis.
  • Servers are kept in secure, internationally certified data centers and are backed up on a regular basis.
In the Event of a Data Breach
In the event of a data breach that poses a risk to your rights or privacy, tk10 dev will notify affected users within 72 hours, in accordance with its legal obligations.
10

Policy Updates & Contact

Tk10 dev reserves the right to update this Privacy Policy as needed. For significant changes, advance notice will be given via app notification or email. The date of the most recent update will always be visible at the top of the page.

For any questions or requests regarding data protection, please reach out to us through the following channels:

Data Protection Email
support@tk10dev.com
Live Chat
Available 24/7 on the app and website
Data Request Response Time
Within 48 hours

Your Rights Over Your Data

Your rights as a tk10 dev user

Right to Access

You have the right to know what information tk10 dev holds about you. Upon request, a copy of your stored data will be provided within 30 days.

Right to Rectification

You have the right to correct any inaccurate information we hold about you. Many details can be updated directly from your account settings; for anything else, please contact Support.

Right to Erasure

You may request the deletion of your data under certain circumstances. However, some data may not be erasable before a specified period due to legal obligations.

Right to Object to Processing

You have the right to object to your data being used for marketing or other specific purposes. Once you raise an objection, tk10 dev will stop using your data for that purpose.

Right to Data Portability

You have the right to receive your data in a structured, commonly used format. Upon request, a copy of your data will be provided in JSON or CSV format.

Right to restriction of processing

In certain circumstances, you can request that the processing of your data be temporarily restricted — for example, if you dispute the accuracy of the information we hold.

How to Exercise Your Rights

Exercising your data rights on tk10 dev is straightforward. Log in to your account and head to the "Profile" or "Settings" menu — most actions can be completed directly there. For more complex requests, send an email to support@tk10dev.com.

When submitting a request, please clearly state which right you wish to exercise and which information your query relates to. You may be asked a few verification questions — this is purely for security purposes.

Requests are typically responded to within 30 days. For complex or multiple requests, this may extend up to 60 days, and you will be notified in advance. tk10 dev provides this service completely free of charge.

Privacy Policy Highlights

  • Your data is never sold to third parties.
  • All data transfers are secured with 256-bit SSL encryption.
  • Marketing emails are only sent with your consent.
  • Data is retained only for as long as necessary, after which it is securely deleted.
  • Users will be notified within 72 hours in the event of a data breach.
  • All data-related requests are responded to within 30 days.
Data Protection Officer

Send any privacy concerns or complaints directly to our data protection team. We take every request seriously.

support@tk10dev.com

FAQs

Answers to Common User Questions

Earning a referral bonus on tk10 dev is straightforward. Log in to the app and go to the "Referral" or "Invite Friends" section, where you'll find your unique referral link or code. Share that link or code with a friend. Once your friend registers through it and makes their first deposit, the referral bonus will be credited to your account — typically within 24 hours of that first deposit. The bonus amount depends on the current promotion, so check the Promotions section in the tk10 dev app for the latest figures. If your referred friend remains active and plays regularly, you may also earn additional loyalty bonuses in some cases. Please note: attempting to claim referral bonuses by creating multiple accounts from the same device or IP address puts both accounts at risk of being suspended.

If the tk10 dev app won't open or is running slowly, you can work through a few steps to resolve it. Start by fully closing the app and reopening it. If that doesn't help, restart your phone. If you suspect an outdated version is causing the issue, open the Google Play Store or Apple App Store, search for the tk10 dev app, and tap "Update" if the option is available — updates bring new features and bug fixes. Cached data can also cause the app to crash, so on Android go to Settings > Apps > TK10 Dev > Storage > Clear Cache to clear it. If the app still isn't working, uninstall and reinstall it as a last resort — once you log back in to your existing account, all your data will be restored from the server. If the problem persists, contact tk10 dev support and include your phone model and Android/iOS version.
🔒

Your Data Is Safe – Get Started Now

Your privacy is protected on tk10 dev. Trust in our strict security practices and transparent data management, and enjoy gaming with complete peace of mind.

For users aged 18+ · Play responsibly · support@tk10dev.com

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